Thank you for your interest in placing an order with Brenton Custom Manufacturing. We are excited to begin working on your project!

Below is an outline of the process for placing your order. This is meant to clarify expectation and give you a road map for how your order will progress.

1. In order to begin working on your order we require written authorization to do so. Once you send us your purchase order - or verbally instruct us to begin with your project - we will send you a written order acknowledgment. This document will outline exactly what we will produce for you, the quantity and costs involved. We require you to sign this document and fax it to us. Once we have received your signature on the order acknowledgment - we will begin processing your order. We CAN NOT proceed until we have your signature on our order acknowledgment.
   
   
2. New customers are required to pre-pay for their first order. Upon request we will also send to you a credit application. Clients with good credit are given a credit limit and extended net 30 terms.
   
   
3. Prior to production, we will issue a paper proof of your design. This serves as an opportunity for you and for us to confirm the design, color placement and size prior to production of dies or tooling. We CAN NOT proceed past this stage until we have your signature on the paper proof.
   
   
4. Upon request (time allowing) we will provide you with a lead proof of your die, or a pre-production sample of your product. Upon your written approval of the sample - the full production run will begin.
   
   
5. Your order will ship - FOB RI using the method (UPS, FedEx, LTL etc) of your choosing.

Again - thank you for your interest in Brenton Custom Manufacturing. We look forward to producing your order.